Welcome to Loch Leven Health Centre
Loch Leven Health Centre is home to two GP practices, Orwell Medical practice and St Serf's Medical practice, and a large team of allied healthcare professionals. Together we provide primary care medical services to the people of Kinross-shire. We hope that you will find the information about our services useful. Quick links to our on-line services are at the foot of this page.
News - February 2017
The National Cervical Cancer Screening Campaign was launched on 8th February 2017. Organisations such as Health Boards, GP Practices, and Cancer Research UK are working together to try to raise awareness of the importance of cervical screening. The campaign is aimed particularly at the 25-35 year olds as uptake is lowest in this age group.
Cervical screening is NOT a test to find cancer. It is a screening test to detect abnormalities (pre-cancer) at an early stage in the cells in the cervix. Regular screening provides a high degree of protection against developing cervical cancer and it is offered free on the NHS. It is estimated that early detection and treatment through cervical screening saves 5,000 lives a year in the UK.
We would encourage all women between the ages of 25 and 64 to have the smear test regularly. The test should be repeated ever 3 years for those aged 25-49 and every 5 years for those aged 50-64. If you have received a letter inviting you for screening and have not attended, please call Reception on 01577 862112 and ask for an appointment for a smear test with one of our practice nurses. Please take your invitation letter with you if you still have it. If you are anxious about the test, the nurse can answer any questions you may have prior to the test.
NHS Tayside has changed the system for managing appointments with a midwife. All appointments are now managed centrally and the staff at the Health Centre are unable to make or change appointments. The central booking telephone number is 01738 473270.
Childhood Immunisation Clinics
The system for administering immunisations to pre-school children has been changed by NHS Tayside. In the past, this service was provided by the Health Visitors at the Health Centre and staff here were able to make, cancel or change appointments for patients. It was also possible to be flexible with the days of the clinics.
Since the introduction of the Universal Health Visiting Pathway in Scotland, the provision of childhood immunisations no longer forms part of the role of the Health Visitor. NHS Tayside has therefore created Immunisation Teams and the staff in these teams are responsible for administering all pre-school immunisations to patients registered with practices in Tayside.
Staff from the team will visit each practice on a set day of the week. The day allocated to Loch Leven Health Centre is a Monday and this cannot be changed. A list of patients to be vaccinated in each clinic is generated by SIRS (the Scottish Immunisation and Recall System) and sent to the practice. On completion of the clinic, details of the children vaccinated will be sent back to SIRS by the Immunisation Team and the child’s record will be updated.
No receptionists or health visitors at the Health Centre are now allowed to make any changes to appointments. All requests for changes have to be addressed to the Child Health Department in NHS Tayside. Their contact number is 01382 432111.
This is a new system and there are inevitably teething problems. We would please ask patients to bear with this and address any questions about appointments to the Child Health Department rather than the staff at the Health Centre.
Compliments and Complaints
We are always keen to hear from patients about the services that we provide. It is gratifying to hear when things go well, but we accept that sometimes we could improve. We therefore encourage comments or suggestions which will enable us to identify problems and correct them. Complaints, concerns or comments can be discussed with any clinician or member of staff at the Health Centre or they can be sent in writing to the practice manager. Further information is available in the Policies section of the website.
(Site updated 09/02/2017)