Welcome to Loch Leven Health Centre
Loch Leven Health Centre is home to two GP practices, Orwell Medical practice and St Serf's Medical practice, and a large team of allied healthcare professionals. Together we provide primary care medical services to the people of Kinross-shire. We hope that you will find the information about our services useful. Quick links to our on-line services are at the foot of this page.
News - December 2014
Loch Leven Health Centre will be closed on the following days:
- Thursday 25th December 2014
- Friday 26th December 2014
- Thursday 1st January 2015
- Friday 2nd January 2015
Emergency cover over the Christmas and New Year holidays will be provided by NHS24 and the Fife Primary Care Emergency Service. In the event of a medical emergency during the hours we are closed, please telephone 111. Your call will be answered by NHS24. If the emergency is life threatening, please telephone 999.
Repeat Prescription Ordering
If you are due to run out of medication over the Christmas and New Year period, please submit your repeat prescription request to us by Friday 19th December. We receive a considerable number of requests at this time of year and it takes us a little extra time to process them all. If you have sufficient medication to last over this period, please do not submit a request for more. Prescription requests are all checked prior to issue and where it appears that sufficient medication has been issued recently, further requests may be denied. Thank you.
The doctors and all the staff at the Health Centre would like to take this opportunity to wish all their patients a very Merry Christmas and a happy and healthy New Year.
Compliments and Complaints
We are always keen to hear from patients about the services that we provide. It is gratifying to hear when things go well, but we accept that sometimes we could improve. We therefore encourage comments or suggestions which will enable us to identify problems and correct them. Complaints, concerns or comments can be discussed with any clinician or member of staff at the Health Centre or they can be sent in writing to the practice manager. Further information is available in the Policies section of the website.
(Site updated 03/12/2014)