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Out of Hours Assistance

If medical help is required during the evenings and weekends when the Health Centre is closed, please call 111 and you will be connected to NHS24 and the Fife Primary Care Emergency Service.


Welcome to Loch Leven Health Centre

Loch Leven Health Centre is home to two GP practices, Orwell Medical practice and St Serf's Medical practice, and a large team of allied healthcare professionals.  Together we provide primary care medical services to the people of Kinross-shire.  We hope that you will find the information about our services useful.  Quick links to our on-line services are at the foot of this page. 

News - June 2016 

On Line Appointments - 30th June 2016

The On-Line appointment booking system is now working again.  We would like to apologise to patients for the length of time it has taken for the engineers to resolve this problem.  Those registered for On-Line appointments can now book appointments.  We would like to remind users that appointments can only be booked with GPs in the practice with which you are registered.  The names of the relevant GPs were included with the registration letter and the Practice Staff section of this website lists the GPs in each practice.  Should an appointment be arranged with a GP from the other practice, the appointment will have to be re-arranged.  The Practice Code for all patients is 13481.

If you would like to register for on-line appointment booking, please contact our Reception Team on 01577 862112.

Tavel Clinic

Our practices nurses are happy to provide any travel advice you might need particularly if you are planning a trip abroad.  Lynne Innes and Caron Fletcher are specially trained to give travel advice and this included discussion about immunisations, malaria prevention, safe eating and drinking, staying safe in the sun and other sensible health precautions.  We do ask patients to make an appointment several weeks in advance of a trip.  To request an appointment, please ask for a Travel Form from Reception or complete it on-line in the Travel Information section our website. 

Two appointments will be required, one to discuss your travel arrangements and decide on the appropriate immunisations, and a further appointment to administer the vaccinations. There is no charge for the Travel Clinic, but some immunisations, including Yellow Fever, and all malaria prevention medication cannot be prescribed under the NHS. There is therefore a charge for the private prescriptions and for the medication at the pharmacy.

Hopefully for those staying at home, we will have a sunny and warm summer and if we do it is still important to think about staying safe in the sun. Children and those with fair skin can be more vulnerable to sun burn and should take precautions. Lots of useful information and advice is available on the Cancer Research UK website  So whether you are having a holiday at home or abroad, we hope that you have a very enjoyable, relaxing and safe holiday.

Compliments and Complaints

We are always keen to hear from patients about the services that we provide.  It is gratifying to hear when things go well, but we accept that sometimes we could improve.  We therefore encourage comments or suggestions which will enable us to identify problems and correct them.  Complaints, concerns or comments can be discussed with any clinician or member of staff at the Health Centre or they can be sent in writing to the practice manager.  Further information is available in the Policies section of the website.  

(Site updated 30/06/2016)
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