Welcome to Loch Leven Health Centre
Loch Leven Health Centre is home to two GP practices, Orwell Medical practice and St Serf's Medical practice, and a large team of allied healthcare professionals. Together we provide primary care medical services to the people of Kinross-shire. We hope that you will find the information about our services useful. Quick links to our on-line services are at the foot of this page.
News - September 2018
Afternoon Closing - Wednesday 24th October 2018
The Health Centre will be closed for staff training on Wednesday 24th October. In the event of a medical emergency which cannot wait until we re-open, please call the Tayside Primary Care Emergency Service on 01382 424076
ANNUAL FLU CAMPAIGN
We will again be holding the first of the season's flu clinics on the first Monday in October - Monday 1st October. Saturday morning clinics will be held on Saturday 20th October, Saturday 27th October and Saturday 10th November.
Appointments may now be booked with reception. Please do not wait for a letter to be sent to you inviting you to make an appointment. If you are eligible you may make your appointment now.
We would encourage all those in the following groups to come for a flu injection:-
|Over 65s||Those aged 65 and over on 31st March 2019 (Born on or before 31st March 1954)|
|Those aged 6 months or over in a clinical ‘At Risk’ Groups||Chronic respiratory disease and asthma that requires continuous or repeated use of inhaled or systemic steroids or with previous hospital admissions. COPD including chronic bronchitis and emphysema|
Chronic heart disease
Chronic kidney disease: kidney failure or transplant, nephritic syndrome
Chronic liver disease: cirrhosis, chronic hepatitis
Chronic neurological disease: stroke, TIA
Asplenia or dysfunction of the spleen
|Pregnant women||Pregnant women at any stage of pregnancy|
|Long stay residential||Those living in long stay residential care homes or other long stay care facilities|
|Unpaid Carers and young carers||Those who, without payment, provide help and support to a partner, child, relative, friend or neighbour who could not manage without this help. This could be due to age, physical or mental illness, addiction or disability.|
Young carers are those under 18 who carry out significant caring tasks and assume a level of responsibility for another person which would normally be taken by an adult.
Please note that patients who do not fall into these categories or who have no other clinical reason for receiving the flu vaccination will not be given the vaccination.
Clinicians will visit the residential and nursing homes as usual to administer the vaccination.
The shingles vaccination is available to all those aged 70 to 79 i.e. born between 02/09/1938 and 01/09/1948. Those aged 80 or over are not eligible. The shingles vaccination is only administered once and it can be given at the same time at the influenza vaccine. If you are eligible for both vaccinations, please advise our receptionist of this on booking your appointment.
Children’s Nasal Flu
We will again be offering the nasal flu vaccination to all pre-school children aged 2-5. Clinics will take place on Saturday 20th October, Saturday 27th October and Saturday 10th November. Appointments may now be made by telephoning Reception on 01577 862112 after 10:30 a.m.
Monday 1st October
Please note that the only patients who will be seen on Monday 1st October are those with pre-booked appointments for flu or shingles vaccinations. Patients who have a medical problem which requires attention on that day should contact NHS24 and the Fife Primary Care Emergency Service on 111.
The General Data Protection Regulation (GDPR) is a new, Europe-wide law that replaces the Data Protection Act 1998 in the UK. It is part of the wider package of reform to the data protection landscape that includes the Data Protection Bill. The GDPR sets out requirements for how organisations will need to handle personal data from 25 May 2018. In view of this, NHS Tayside has reviewed and updated its privacy notices and these can be downloaded for the practices at Loch Leven Health Centre:
Orwell Medical Practice Privacy Notice
St Serf's Medical Practice Privacy Notice
Out of Hours Service
When the Health Centre is closed in the evenings and at weekends, emergency cover is provided by the Fife Primary Care Emergency Service. Patients who need urgent medical attention Out of Hours may be given advice, be directed to one of the Out of Hours Centres, or a house visit may be arranged. In early April we were notified by the Fife Health and Social Care Partnership that they were about to make some changes to their Out of Hours services. From 9th April 2018, the Out of Hours Centre at Queen Margaret Hospital in Dunfermline, and the Centres in Glenrothes and St Andrews will be closed from midnight to 8:00 a.m. 7 days a week. The Out of Hours Centre at the Victoria Hospital in Kirkcaldy will be open throughout the night. The Victoria Hospital in Kirkcaldy was chosen because of its central location in Fife, and its proximity to Accident and Emergency, specialist services and wards for admission. Patients can opt to attend the Primary Care Emergency Centre in Perth if that would be more convenient than attending Kirkcaldy.
NHS inform – for everyday questions about health
Finding the right health and care information can make a real difference to how people manage their wellbeing. Making information accessible, quality assured and up to date helps people to make positive choices.
NHS inform (www.nhsinform.scot) is Scotland's dedicated resource offering up-to-date facts on health, services and campaigns. It also has a wealth of information available online, over the telephone or via webchat:
- tests and treatments
- illnesses and conditions
- healthy living (including stopping smoking, screening and keeping active)
- care, support and health rights
One of the many great features of the new website is that people can personalise the information that's relevant to them using the 'Info for Me' tool. Of course, there is always the option to talk to the health information team by telephone or using webchat.
Want to try the new service? Visit: www.nhsinform.scot or call: 0800 22 44 88
SPIRE - Scottish Primary Care Information Resource
NHSScotland is improving the way it uses information from GP patient records
From May 2017 we will improve the way we use information from GP patient records. These changes will help to plan and improve health and care services in Scotland. SPIRE (Scottish Primary Care Information Resource) is a service that has been developed to help GPs, the NHS in Scotland and researchers to learn from information held at GP practices. SPIRE allows information from GP patient records to be transferred electronically and held securely at NHS National Services Scotland, the NHSScotland organisation responsible for health statistics. It uses information from GP practices all over Scotland in a safe and secure way. NHS organisations and approved researchers will be able to use SPIRE in ways that could help you and everyone in Scotland.
Being able to use this information will mean NHSScotland can:
- Improve the quality of care for all patients
- Plan services and care for people who have a condition or a health need
- Respond to major public health issues like flu epidemics
- Improve the provision of health and care to vulnerable or disadvantaged groups
- Develop knowledge about the uptake of vital medicines and vaccines.
- Support research into new treatments for particular illnesses
Certain information from your GP patient records will be used, such as your date of birth, gender, vaccinations, diagnoses and prescribed medicines. SPIRE will only use the information that is needed for the purpose of the analysis. No notes your doctor or nurse has made from discussions you have had with them will be used and no information leaving your GP practice will have names or personal details on it.
To protect your confidentiality, these details will be encrypted before they leave the GP practice so you can be confident that your information is secure at all times.
If you’re happy for NHSScotland to use information from your GP patient records for planning health and care services and for research then you don’t need to do anything. It will happen automatically.
If you do not want information from your GP patient records to be used in this way, you need to notify your GP practice. An opt out form is available on the SPIRE website and this should be completed and sent to us.
If you have any questions about SPIRE or want to know more about how confidential information is managed, visit the Your Questions Answered section of the SPIRE website or call free after the 7th March 2017 on 0800 22 44 88.
Compliments and Complaints
We are always keen to hear from patients about the services that we provide. It is gratifying to hear when things go well, but we accept that sometimes we could improve. We therefore encourage comments or suggestions which will enable us to identify problems and correct them. Complaints, concerns or comments can be discussed with any clinician or member of staff at the Health Centre or they can be sent in writing to the practice manager. Further information is available in the Policies section of the website.
(Site updated 17/09/2018)