Welcome to Loch Leven Health Centre

Loch Leven Health Centre is home to two GP practices, Orwell Medical Practice and St Serf's Medical Practice, and a large team of allied healthcare professionals.  Together we provide primary care medical services to the people of Kinross-shire.  We hope that you will find the information about our services useful.  Quick links to our on-line services are at the foot of this page. 

News - May 2013

Vacancy for a Handyperson

Sadly the person who has maintained our building and grounds since we moved into our new building is leaving us so we have a vacancy for a handyperson.  The job involves routine maintenance of the building such as small plumbing, electrical, decorating and carpentry jobs, and carrying out various health and safety checks on the alarm systems, the water system and the electrical equipment.  We also have extensive grounds and the handyperson is responsible for maintaining and developing the flower beds and lawns and helping with snow and ice clearing in winter.  The post is for 10 hours a week and the hours can be worked flexibly.  Experience required.  Anyone interested should contact our Practice Manager, Jane Macnaughton, on 01577 862112 for further information and an application form.  Closing date: Friday 24th May 2013

On-Line Appointment Booking

In March, we launched a new on-line service - Appointment Booking.

Patients who register to use the service will be able to book appointments on-line, view a list of appointments made and change or cancel these appointments. 

Initially, it will only be possible to book face-to-face appointments with a GP or our Nurse Practitioner, but we would hope to extend the number and range of appointments available on-line in due course.   Patients who do not wish to use the on-line service may continue to book appointments either by telephoning our reception team or by talking to our staff when in the Health Centre.

To protect patient confidentiality, we are asking patients who wish to use the service to register with a member of our reception team.  We will ask for identification in the form of a driver's licence or passport and it is therefore not possible to register on-line.   Patients will only be able to register to see their own appointment history.

On registration, patients will be given a letter with instructions on how to log into the service and create an on-line account.   They will also be given a leaflet which explains in more detail how to register and use the service.  All pateints booking appointments on-line must ensure that they book an appointment with a GP from their own practice.  The registration letter will list the GPs with whom an appointment may be made, and it should be noted that if an appointment is made with a GP from the other practice, the patient will not be seen and the patient will be asked to re-appoint.  All patients may book appointments with our Senior Nurse, Lynne Pollock.  Lynne is a Nurse Practitioner and Nurse Prescriber and can deal with a wide range of conditions.

Having registered, patients will be able to search for an appointment using various filters - for example an appointment with a specific GP, or during a specific week, or on a specific day.  The system is available each day from 7 a.m. to 10 p.m. and appointments may be booked up to 6 weeks in advance.

The link at the bottom of the page, Access the Appointments System, connects to the on-line appointment booking system.