Text Messaging Service
The text messaging service reminds patients about appointments booked with GPs or Practice Nurses. The service automatically delivers an SMS appointment reminder to your mobile phone the day before your appointment. You will be able to text us back if you wish to cancel the appointment. We hope that patients will find this a convenient way of cancelling unwanted appointments and it will enable us to release the appointments for other patients.
The service will also be used to invite patients to our chronic disease management clinics, for example the asthma, diabetes or hypertension clinics. During the annual flu campaign texts will be sent out to remind those in the At Risk groups to make their appointment.
Please note that for reasons of patient confidentiality, a mobile phone number will only be able to receive appointment reminders and messages for one patient and the patient must consent to joining the service. We will not be sending texts to any patients under the age of 16.
We will not accept text requests for appointments, repeat prescriptions or any other requests.
Patients can sign up for the service either by completing a form which is available from the Reception Desk or by completing the on line consent form.
Our reception staff are often given mobile phone numbers by patients when they make telephone appointments and they will ask if the patient wishes to receive text messages.
Those patients who opt into this service, must remember to tell us if they change their number so that we can update our records. Changes of address or phone number can be notified to us on line. (Link here to change of address form)