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What information do we hold?

We hold data relevant to your medical care, including personal details, a record of your appointments, details of all consultations, prescribed medication, letters and other documentation, test results and lifestyle information. 



You have a right to keep your personal health information confidential between you and your doctor.  This applies to everyone over the age of 16 and in certain cases to those under 16.  In order to further your care, other healthcare professionals may have access to your medical record.

Who has access?

We would normally share such information with other staff involved directly in your care such as nurses, health care assistants, health visitors, therapists, counsellors and hospital doctors. 

Other supporting clerical staff such as our administration and reception team also have access to your medical records in order to perform various clerical functions such as case note preparation and filing.  Everyone working for the NHS has a legal duty to keep information about you confidential.

Emergency Care Summary

Patients who seek medical help when their GP practice is closed over night or at weekends, will be cared for by NHS24 and the Out of Hours Emergency organisations.  Prescribing information and allergy information is extracted electronically from the GP clinical systems and is sent to an electronic store.  Those working for the Out of Hours organisatios can view this information.  If you would like to see a copy of your Emergency Care Summary, please ask for a print out at Reception.  If you do not wish to share this information with the Out of Hours organisations you may opt out.  Please contat the Practice Manager at the Health Centre to arrange this.

Palliative Care Summary

The Palliative Care Summary Project is based in general practice and aims to improve cancer and palliative care in the community by sharing appropriate palliative care information electronically with Out of Hours partners.  The Palliative Care Summary (ePCS) contains clinical information from your health record at the GP surgery - for example information about your medical condition and treatment, your carer and any wishes you may have about treatment.  Patients must consent to this information being shared.  If consent is given, NHS staff who provide care and treatment when the Health Centre is closed will be able access the information contained in the ePCS.  If you wish to see a copy of information contained in your ePCS, please ask at Reception.

Disclosure of Medical Records

There may be circumstances in which your personal medical record or parts of it may be disclosed to other people apart from the practice staff and other healthcare professionals involved in your care.  Usually your notes would be disclosed in an anonymised form.  However, there are times when the record cannot be anonymised, either because it would be impractical to do so or because the nature of the request is such that it is necessary for your name to be disclosed.  Patients should be re-assured that any disclosure of patient information is conducted within the rules of the Data Protection Act.

Information may be given to third parties e.g. insurance companies, but only with your express consent.

Information is also shared with research companies to carry out medical and health research for the benefit of everyone. 

Further information can be obtained from leaflets which are available from the leaflet racks in the reception hall:-

  • ‘Confidentiality—it’s your right’ (NHS Scotland)
  • ‘How to see your Health Records’ (NHS Scotland)
  • Research Data Collection
  • Disclosure of Patient Records

Privacy Notices

For further information, please see the Data Protection Privacy Notices for each practice:-

Orwell Medical Practice Privacy Notice

St Serf's Medical Practice Privacy Notice

Freedom of Information Act

A Publication Scheme as required by the Freedom of Information (Scotland) Act 2002.  The Publication Scheme is a complete guide to the information which the practice routinely makes available to the public.

Copies are available from Reception or may be downloaded here

St Serf's Medical Practice Publication Scheme

Orwell Medical Practice Publication Scheme



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