Loch Leven Health CentreMuirsKinross, KY13 8FPTel: 01577 862112
The Health Centre will be closed for the afternoon of Wednesday 21st November for staff training. In the event of an urgent medical problem which cannot wait until we re-open, please call 01382 424076 and you will be connected to the Tayside Primary Care Emergency Service
Many patients are on the same medication for considerable periods of time. The medication may generally be issued without seeing the doctor. These Repeat Prescriptions make up the bulk of the prescriptions issued.
However, if you require to see the doctor for repeat medication, please make an appointment well in advance of your existing supply of medication running out.
There are various ways of ordering your repeat medication and this depends on whether or not you are registered with one of the local pharmacies.
Please allow plenty of time for your repeat prescription request to be processed.
The request for medication must be received by us AT LEAST 2 WORKING DAYS before the medication is due to run out.
If you register with Rowlands, they will retain the right hand side of your prescription. This is the Reorder Form and it lists all your medication. If you wish to re-order the medication, you should telephone Rowlands on 01577 862422 and tell them which items you require. They will tick the items on the Reorder Form and deliver it to us. We will generate the prescription and deliver it back to the pharmacy. You may then go to the pharmacy and collect your medication.
If you register with Davidsons, they will hand you the right hand side of your prescription when you collect your medication. You may then use this Reorder Form to re-order the prescription by ticking the items you require and delivering the form to Davidsons or to us. Davidsons will not accept requests for repeat medication over the telephone. When the prescription is generated, it will be sent back to Davidsons and you may collect your medication from them.
If you do not wish to register with either of the local pharmacies, you will be given the right hand side of the prescription. You should retain this Reorder Form and use it to re-order your medication. You may put it in the red prescriptions box by the Prescriptions Hatch or in the grey box to the right of the front door when we are closed. You may also post it to us, but please remember to allow sufficient time for the Royal Mail to deliver the prescription to us. When the prescription is generated, you may collect it from the Health Centre. You may then take it to any pharmacy you wish for the medication to be dispensed.
We do not dispense or store drugs at the Health Centre.
You may also order your repeat medication on line by by registering for our
on-line prescription ordering service.
The Prescriptions Manager is available from 8:00 a.m. until 2:00 p.m. each day and can be contacted on 01577 862112.
Two practice pharmacists work at the Health Centre. Victoria Robb and Donna McSween can be contacted by telephoning the main switchboard on 01577 862112. They can provide help and advice about your medication.
Sometimes the doctor may not wish to put your medication on repeat, but may be willing to re-issue it once or twice without seeing you. These are called Special Requests. Special Requests can be made through the local pharmacies. They will relay the request to us and the prescription can be collected from the pharmacy.
Please allow at least 2 working days for Special Requests to be processed.
Pateints leaving hospital may be given a prescription for medication. If it is necessary to start taking the medication immediately, instructions will be given by the hospital to go to the hospital pharmacy and collect the medication.
However, in many situations, is will not be necessary to start taking the medication straight away and the hospitals will give the prescription to the patient and ask them to take it to their GP practice. Hospitals know that it will take a few days for such requests for medication to be processed by the GP practices and community pharmacies.
Prescriptions generated by hospitals should be delivered to the Health Centre.
Please allow two working days for the prescription to be processed.
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
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