Fill out a triage form to get a non-urgent callback from our team during surgery hours.

Practice Management

Lynn Duncan is the Practice Manager for Orwell Medical Practice and St Serf’s Medical Practice.  She responsible for the strategic leadership and management of the practices and their teams. 

Stacy Brown and Pauline Caskie are Office Managers with responsibility for the operational management of the practices.


Our Administrative Team includes medical secretaries, medical administrators and a prescriptions team.

To assist you as effectively and efficiently as possible the team may ask you for details about your condition or check information in your medical records. They are bound by the same rules of confidentiality as the Doctors and Nurses and have been asked to do this by their employers, the GP Partners.

All staff adhere to the Practice’s Confidentiality Policy and Data Protection Act 2018.