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Equality and Diversity

Our Policy is designed to ensure and promote equality and inclusion, supporting the ethos and requirements of the Equality Act 2010.

We are committed to:

  • ensuring that people are treated with dignity and respect
  • promoting equality of opportunity
  • not tolerating any discrimination or perceived discrimination against, or harassment of, any visitor for reason of age, sex, gender, marital status, pregnancy, race, ethnicity, disability, sexual orientation, religion or belief
  • providing the same treatment and services (including the ability to register with the Practice) to any visitor irrespective of age, sex, marital status, pregnancy, race, ethnicity, disability, sexual orientation, medical condition, religion or belief

If you feel discriminated against:

  • You should bring the matter to our the attention
  • We will investigate the matter thoroughly and confidentially to establish the facts and decide whether or not discrimination has taken place. We will advise you of the outcome of the investigation
  • If you are not satisfied with the outcome, you may submit a complaint using our Complaints Procedure

Discrimination against our staff

We will not tolerate any form of discrimination or harassment of our staff by any user of our service. Anyone who expresses any form of discrimination against or harassment of any member of our staff will be required to leave the Practice premises immediately. If the visitor is a patient they may also, at the discretion of the Practice Executive Team, be removed from the Practice list.