Fill out a triage form to get a non-urgent callback from our team during surgery hours.

Removal of Patients from our List

It is our policy not to remove patients without serious consideration. If a patient has a serious continuing medical condition, removal will be postponed until the patient’s condition stabilises.

Possible grounds for consideration of removal include:

  1. Physical violence to staff, Doctors or other patients
  2. Threat of violence to staff, Doctors or other patients
  3. Abusive or disruptive behaviour including when under the influence of alcohol or drugs
  4. Theft from the Surgery, staff, Doctors or other patients
  5. Criminal damage to the Surgery
  6. Dangerous dogs posing a real or potential hazard on home visits
  7. Altering documents e.g. prescriptions, insurance certificates
  8. Defamation of Doctors or staff
  9. Misuse of appointments
  10. Misuse of home visits
  11. Moving outwith the area
  12. Any other breakdown of the bond of trust between Doctor and patient