When you attend for a test you will be given an indication of how long it should take for results to come back to us. Please only call the Surgery, once sufficient time has elapsed.
If your doctor has asked you to telephone for results, please do so after 3 pm, when the telephone lines are generally quieter. It is usually possible to obtain this information from our Administration Team, or you may given a consultation with a Doctor to discuss the result.
We have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not capable of understanding them. You will be asked for some personal details when calling to confirm your identity. We reserve the right to refuse the release of medical information if we believe that it does not pertain to the person calling. We hope that our patients find our high standards of confidentiality satisfactory with regard to releasing this type of information.
Admin Staff are not qualified to comment on results and it is your responsibility to contact us and make any necessary follow-up appointment with the Doctor.
If a test has been carried out at a Clinic or Hospital please call the Clinic or Hospital for the result, as we cannot comment on tests that have been requested outwith the practice. If you are advised that they will send the results to your GP, explain that you want the results from the specialist who arranged them as they are best placed to give appropriate advice.
Information about your laboratory tests
For information on what your laboratory test results mean please visit Lab Tests Online.
Specimens
All specimens must be provided in a suitable container and marked clearly with name, date of birth, date provided and reason for the specimen.
Failure to do so may mean that the test will need to be repeated – Please note that when bringing in a sample to the surgery, only samples in the correct container can be accepted. These are available from reception.