Fill out a triage form to get a non-urgent callback from our team during surgery hours.

Results

When you attend for a test of any kind you will be told how long you should expect to wait for the results. Please bear this in mind and only call the Surgery, once sufficient time has elapsed.

Test results are usually available 5 – 7 days after the test has been done. If your doctor has asked you to telephone for results, please do so after 3 pm, when the telephone lines are generally quieter. It is usually possible to obtain this information from Reception, or you may be invited to come and see the Doctor to discuss the result.

Reception staff are not qualified to comment on results therefore it is your responsibility to check them and make any necessary follow-up appointment with the Doctor.

You will be asked for some personal details when calling to confirm your identity. We reserve the right to refuse the release of medical information if we believe that it does not pertain to the person calling. We hope that our patients find our high standards of confidentiality satisfactory with regard to releasing this type of information.

If the test was arranged by a hospital consultant

If your test has been carried out at a Clinic or Hospital please call the Clinic or Hospital for the result, as we cannot action tests that have been requested by other Clinicians outwith the practice. If the consultant’s secretary or colleague informs you they will send the results to your GP, explain that you want the results from the specialist who arranged them who is in by far the best place to give appropriate advice.

Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not capable of understanding them.

Information about your laboratory tests

For information on what your laboratory test results mean please visit Lab Tests Online.

Specimens

All specimens must be provided in a suitable container and marked clearly with name, date of birth, date provided and reason for the specimen.

Failure to do so may mean that the test will need to be repeated – Please note that when bringing in a sample to the surgery, only samples in the correct container can be accepted. These are available from reception.