Our online prescription service is for routine prescriptions only. A minimum of 3 full working days is required to process Routine prescription requests. Please allow up to a further 5 working days for your prescription to be processed at your preferred pharmacy.
Public Holidays – our processing times will be extended due to the volume of requests received and GP practice closure days, please ensure you order your prescriptions with ample time.
If you use regular medication and the Doctor does not need to see you every time you will be given a repeat prescription.
Order prescriptions with our Online Service
It’s quick and easy to request repeat prescriptions using our online service, Patient Services, without needing to re-enter or remember information each time. The system stores all repeat items and shows you when they were last ordered.
You can sign up for the service by completing the Online Services Registration form. When your application has been verified the practice will provide you with the information you need to create an online account.
Not registered for Online Services yet?
You may order repeat medication using the form below if you haven’t registered with Online Services
Forgot to request a repeat prescription?
If you forget to request a repeat prescription
If you forget to request a repeat prescription and will run out of important medicines, a Pharmacy may be able to help you with an emergency supply.
You will be asked for identification and details of your medication requirements (e.g. a repeat prescription list or an empty medication container with your details printed on it). Controlled drugs and antibiotics are not provided through this service. For these, you must contact 111 when the surgery is closed. When the surgery is open we can assist you provided we have a minimum of 2 full working days to process the request.
Local Pharmacies
Rowlands Pharmacy, Kinross
Rowlands will give you the right-hand side of your prescription when you collect your medication. You may use this to re-order the prescription by ticking the items you require and delivering the form to Rowlands or to the Health Centre.
When the prescription is prepared, it will be sent to Rowlands where you can collect your medication.
Rowlands do not accept requests for repeat medication over the telephone.
Davidsons Pharmacy, Milnathort/Bridge of Earn
Davidsons will give you the right-hand side of your prescription when you collect your medication. You may use to re-order the prescription by ticking the items you require and delivering the form to Davidsons or to the Health Centre.
When the prescription is prepared, it will be sent to Davidsons where you can collect your medication.
Davidsons do not accept requests for repeat medication over the telephone.
Other ways to order a prescription
By post
You can post your prescription slip or written request to us. You must include a stamped addressed envelope for return by post if you will not be able to pick up your prescription from the Practice (please allow extra time for any possible delays with the postal service).
In-person
You can order in person by returning the right-hand half of a previous prescription for the required medications, or by submitting a handwritten request. You should put your request in the grey box to the right of the front door.
Additional information
Chronic Medication Service
The NHS Chronic Medication Service is a voluntary service for people with long-term conditions. It’s available at all community pharmacies across Scotland.
You can only use this service if you’ve registered with a community pharmacy.
Hospital and Community Requests
When you are discharged from hospital you should normally receive seven days supply of medication.
On receipt of your discharge medication, which will be issued to you by the Hospital, please contact the Surgery to provide them with this information before your supply of medication has run out.
Hospital requests for a change of medication will be checked by a prescribing clinician first, and if necessary a prescribing clinician will provide you with a prescription on request.
However, in many situations, it will not be necessary to start taking the medication straight away and hospitals will give the prescription to the patient to take it to their GP practice. Such prescriptions in hospitals should be delivered to the Health Centre.
Please allow two working days for the prescription to be processed.
Medication reviews
Doctors at the practice regularly review the medication patients are taking. This may involve changes to your medication and is in accordance with current Health Authority policies. We may sometimes want to consult with you for a medication review and this may involve blood tests. It is very important that you attend these appointments.
Non-repeat items (acute or special requests)
‘Acute’ prescriptions are medicines that have been issued by the Doctor but not added to your repeat prescription list. This is normally a medication issued for a new condition and may require to be reviewed by a Doctor prior to it being added to your repeat prescription list.
Some medications are recorded as acute as they require to be closely monitored and reviewed. Examples include many anti-depressants, drugs of potential abuse or where the prescribing is subject to legal or clinical restrictions or special criteria.
Strong painkillers and driving
You may have noticed that the label on your painkiller medicine says: “May cause drowsiness. If affected do not drive or operate machinery an/or avoid alcohol.”
Your doctor or nurse may also have discussed side effects of painkillers with you.
Strong painkillers (or opioids) affect each person in a different way. They can make some people drowsy and reactions can be slower than usual. This may be worse if you take other medicines that cause drowsiness or if you drink alcohol. If you are someone who drives you may be wondering if it is safe for you to drive. The following information will help you to decide.
- Do not drive if you feel sleepy as a result of taking any medication, either from the Doctor or the Pharmacy (including hay fever medicine)
- Do not drive after drinking alcohol or taking strong drugs which have not been prescribed or recommended by your doctor for example, cannabis.
- Do not drive on days when you have taken extra (breakthrough or rescue) doses of a strong painkiller.